Remote Support

Date:

November 9, 2020

Categories:

Table of content:

Often , remote support is best choice for many reasons :

  • It’s available when You need it
  • It’s cheap ( and even free ) compared with on site support
  • We can manage many support cases in short time , so We can be faster

Many channels can be used for this kind of support :

  1. You can send messages to use using ticket system 
  2. You can send to us an emails 
  3. You can call us by phone ( available only for PRO and PRIORITY contracts )

The ticket system is the higest priority method , so if You would like to receive feedback in very short time , We encurage to use it .

TeamViewer is a very good instruments to work together on Your laptop and show to You how to solve issues . A remote support session, must be scheduled using contacts channels described above .

Resources

Team Viewer

Team Viewer

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