Custom Support
Date:
November 9, 2020
Categories:

Like You know , in motorsport every little things made the difference . Be able to understand and use the electronic system at 100% , is the a base for the success .
Different organization , need different kind of support , so for that reason We offer a very wide range of services , We are sure that one of this can meet Your requirements , but in case it’s not …. don’t worry , You can contact us and expose Your needs and We will find together a solution .
Above all , We never reject a customer request , so We always reply to customer’s email for one-time help ( Free Level ) .
Of course it’s not possible for everyone , always and with hi priority , so for customers that need a continuous support over time , We offer some different professional solutions .
Here below a simple table that describe our main offers :
Level | How | standard reply | when |
Free | Tickets ( Limited to 3 issue/year ) | 5 working days | Monday to Friday |
Entry | Tickets , Email | 2 working days | Monday to Friday |
Pro | Tickets , Email | 1 day | Monday to Friday + Race Weekend |
Priority | Tickets , Email , Phone | 2 hour | Monday to Friday + Race Weekend ( Phone : 9:00 to 12:00 , 14:00 to 18:00 , Italy time ) |
Base conditions :
- To access Entry / Pro / Priority levels , a preliminary agreement and/or contract is necessary
- Standard reply is indicative ( often is faster )
- Phone support is not supply during holidays time ( email only )
- Discounts for sponsorship ( see here below )
Sponsorship :
We have programs offering training and technical support in exchange of sponsorship . An agreement and a contract at begin of the race season is mandatory to have this benefits . We can evaluate your promotional offers and define with you what support you need to face in the best way your racing season.